When you chat with people in most organizations about their sources of frustration some version of Communications is always in the first couple of things they list. I’ve yet to visit a place where people say they know too much about what’s going on or have too much input into their leadership team. [...]

For the last several years people have been saying things like, “You really need a blog” or “I can’t believe that you’re not a blogger.” I thought blogger might some kind of insult hurled by British rugby players or some type of ugly birthmark. It might be both and finally I’m taking the plunge. [...]