Quality Management Books
One of my Quality Management grad students asked me to recommend the 10 best quality oriented books for his library. Here’s the list I gave him:
#1 Data Sanity by Davis Balestracci
#2 Hardwiring Excellence by Quint Studer
#3 The Improvement Guide: A Practical Approach to Enhancing Organizational Performance by Langley, Nolan, Noman, Provost, and [...]



